Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@sidneydreamsllc.com.

General

The way we source our fabrics and produce our collections means that some of our items are only available in small quantities and may, therefore, be sold out. Please note that the majority of our pieces are limited edition and will not be returning in the future. 

If you are interested in participating in the SIDNEY DREAMS, L.L.C. affiliate program, you can apply here.

Authentic SIDNEY DREAMS, L.L.C. products are available on our website (www.sidneydreamsllc.com) and at our stockist's locations. Please contact Customer Service for specific inquiries. 

Our company does not offer merchandise for sale through individuals, flea markets, unauthorized retail locations, or at auctions. 

Pricing

The nature of our products means they sell out quickly and this allows us to hold your place to make sure you get what you want.  The item will be shipped by the date shown in the product description. In certain circumstances, preorder dates are subject to change. Please note that your card will be charged fully when a preorder is placed.  This is the only way we can allocate the item to you.  

HOW CAN I CANCEL MY ORDER?

Once an order is placed, it cannot be modified or canceled. However, feel free to email Customer Service at contact@sidneydreamsllc.com and provide us with your order number on the same day the order was made. One of our representatives will do their best to accommodate your change. Changes will be accommodated only for orders if wrong style, wrong color, or wrong size was placed. 

Please Note: Orders cannot be cancelled once shipping confirmation has been provided to you, so if you would like to cancel an order, please ensure this is done before the order confirmation is sent out to you. 

Returns

HOW CAN I RETURN MY ORDER?

Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. SIDNEY DREAMS, L.L.C. reserves the right to refuse any returns at any time.

If you wish to cancel an order prior to shipping, or have any questions, please contact our Customer Care team by clicking HERE.

Can I return a gift that was purchased for me?

Unfortunately, we have a no return, refund, or exchange policy. We apologize for any inconvenience this may cause! 

Click here to view the store's latest policy.

Saftey

Absolutely not! never compromises on quality and has gone to great lengths to ensure our products are safe and we use the highest quality ingredients available. You can feel great about using SIDNEY DREAMS, L.L.C. products.

Shipping

Once you’ve received your shipping confirmation email you can click HERE  to see the status of your order. It may take 24 hours for tracking updates to appear.